PRODUCT DELIVERY INFORMATION

We have made our delivery service option as flexible as possible to suit you. The delivery date and charge of products will depend primarily on weight, size, value, type of products and destination of delivery. Delivery can be done either directly by Builders Stations delivery service or by one of our delivery partners.

The charge on delivery of our products varies due to differences in product weights and sizes and they are classified into four groups. Delivery charges are on a scaled rate throughout Nigeria based on location of the buyers.

Availability of delivery services will be shown on the product page and confirmed during checkout process. Options offered may vary in the checkout for orders containing multiple products.

1
  CHOOSE A DELIVERY TIMING THAT SUITS YOU.
DELIVERY OF SMALL ITEMS.
Order Mode Charge Ordering Time Expected Delivery
Features of small items : These are items below 3Kg. in weight and can be delivery by one person.
Click & Collect Free 9.00 am-3.00 pm Collect in store nearest to you after 2hrs of ordering.
Next Day Order DHL Courier Charge 9.00 am-3.00 pm Next day delivery in metro locations subject to maximum of 5 Days.
Weekend Order DHL Courier Charge 9.00 am-3.00 pm Same day delivery in metro locations subject to maximum of 5 Days.
Customer Agreed Order DHL Courier Charge 9.00 am-3.00 pm Negotiated day delivery with customers will be implemented.
DELIVERY OF STANDARD ITEMS.
Order Mode Charge Ordering Time Expected Delivery
Features of standard items : These are items below 50Kg. in weight and will be delivered by two persons.
Click & Collect Free 9.00 am-3.00 pm Collect in store nearest to you after 2hrs of ordering.
Next Day Order Truck Charge 9.00 am-3.00 pm Next day delivery in metro locations subject to maximum of 5 Days.
Weekend Order Truck Charge 9.00 am-3.00 pm Same day delivery in metro locations subject to maximum of 5 Days.
Customer Agreed Order Truck Charge 9.00 am-3.00 pm Negotiated day delivery with customers will be implemented.
Next Day/Weekend Delivery Service

For in-stock items, we guarantee a next day delivery service, 7 days a week, to delivery postcodes within the Yorkshire-region. Please note:

1. Occasionally, in exceptional and usually unforeseen circumstances such as poor weather, traffic congestion or full capacity, we may not be able to deliver next day but will endeavour to deliver on the next available day.

2. For small items, orders must be placed before 2pm for next day delivery. For all other items, orders must be placed before 6pm for next day delivery.

3. We aim to provide the same next day delivery service throughout the UK, however this is subject to service availability of our third party carriers.

DELIVERY OF LARGE ITEMS.
Order Mode Charge Ordering Time Expected Delivery
Features of Large items : These are items above 50Kg. in weight such as tiles,ceilings and will be delivered by more than one person.
Next Day Order Truck Charge 9.00 am-3.00 pm Next day delivery in metro locations subject to maximum of 5 Days.
Weekend Order Truck Charge 9.00 am-3.00 pm Same day delivery in metro locations subject to maximum of 5 Days.
DELIVERY OF BULK ITEMS.
Order Mode Charge Ordering Time Expected Delivery
Features of Bulk items : These are items of immense weight such as sand,cements & blocks and can be delivered by specialized bulk carriers.
Next Day Order Haulage Truck Charge 9.00 am-3.00 pm Next day delivery in metro locations subject to maximum of 5 Days.
Weekend Order Haulage Truck Charge 9.00 am-3.00 pm Same day delivery in metro locations subject to maximum of 5 Days.
2
  CHOOSE A DELIVERY CHANNEL THAT SUITS YOU.

Click & Collect in Store

Courier Supply

Reserve & Collect

Truck Supply

Delivery Options Channels

We offer door-to-door post parcel delivery in 2- 5 business days in Metro areas. Items available for postage delivery are indicated on the product shopping page. You can check postage rates and estimated delivery times for your location below.

Parcel Shipment Metro Locations
Nigerian Regions
Estimated Delivery Time ( Business Days) 1-3 2-5
Abuja
Lagos
Port Harcourt
Ibadan
Ilorin
Oso gbo
Oyo
Ogb omos ho
South West
South East
South South
North West
North East
North South
Small : Upto 5Kg N 2000 N 5000
Standard : Upto 30Kg. N 5000 N 15000

Courier Supply

Free Courier delivery on selected products Please note that our free delivery:
Only applies to postal delivery and excludes truck delivery.
If your cart contains items that aren't part of the free delivery promotion, you'll be charged delivery on those items.
Isn't available for trade or international customers.

Truck Supply

For orders from your local Builders Station before midday, we’ll guarantee delivery next business day^ within 50km of its location. (Truck delivery to regional areas is 3-7 business days. *excludes special order items.)
Estimate your delivery cost
Simply enter your address to estimate the delivery price for your order in the 'Delivery' tab on any product page.
The price will be determined by a combination of size and weight of the product and your delivery address.
If you find a product that looks like it can't be delivered to your location, please call us on +2348169818001 and we will give you a quick quote.

Click & Collect In Store

For orders from your local Builders Station before midday, we’ll guarantee delivery next business day within 50km of its location. (Truck delivery to regional areas is 3-7 business days. *excludes special order items.)
Estimate your delivery cost Simply enter your address to estimate the delivery price for your order in the 'Delivery' tab on any product page.
The price will be determined by a combination of size and weight of the product and your delivery address.
If you find a product that looks like it can't be delivered to your location, please call us on +2348169818001 and we’ll give you a quick quote.

Shop Online
 
 

Receive SMS Confirmation
 

Collect from Front service Counter

3
  NATIONWIDE DELIVERY.
  • 1. Once you have placed your order, we will contact you by telephone or email to arrange a convenient delivery date. Please note that for small items/appliances (e.g. hobs, hoods and TVs up to 46") we will dispatch the goods via Parcel Force on a tracked next working day delivery service, subject to stock availability. Generally, where an order contains more than one item, all items will be delivered at the same time once all items are available.
  • 2. Morning, Saturday and next working day deliveries are optional and will also incur additional charges. These can be obtained upon application by calling our National Customer Support Center.
  • 3. We will only deliver goods to the address on the order. You will be contacted by telephone and/or email to confirm your delivery date. Once your delivery date has been agreed, you must be present on this day to take delivery.
  • 4. Delivery times are calculated in working dates, i.e. Monday to Friday inclusive but excluding bank holidays. If you order after 3.00pm, please calculate your delivery time as if your order had been placed the following working day (including if you are offered our next working day delivery service).
  • 5. We will agree with you a suitable delivery day, which will usually be within 2 - 7 working days for stocked product lines and within 28 working days for special orders.
  • 6. If you are unable to accept delivery on the day we have agreed, please notify our National Customer Support Center as soon as possible and at least 24 hours ahead of the planned delivery day. If you do not notify us within this time and we were unable to deliver the goods to your home on the day that we agreed and scheduled, we reserve the right to charge a second delivery fee.
  • 7. All item(s) must be unpacked and inspected on delivery. A signature checked or unchecked deems the product to be in good condition and the delivery completed satisfactorily and no claim can be entered into following delivery. This does not affect your statutory rights. Should any issues arise with either the delivery service or the products, please contact our National Customer Support Center whilst delivery drivers are still on site.
  • 8. To keep our prices as competitive as possible, we sometimes make deliveries with one person only. As a result, we will only deliver to ground floor properties. Please call us in advance if this is likely to affect your order. Please see our Terms & Conditions for further details.
4
  FAQ ON DELIVERY SERVICES.
  • (a) When is free delivery applicable?
    Free delivery is available on a minimum order value of N100,000 or more and the free parcel delivery offers applies to selected BS orders only. Items marked with the free delivery icon qualities for this promotion.
    The free delivery offer is subject to charge without notice.
  • (b) When is Home delivery applicable?
    An home delivery options is needed when the product package weighs more than 150lb = kg or the product package size is more than.............in length i.e too long to convey by the family car. So if you are not able to get your items home from the BS Store. Contact your local BS Store delivery service unit.
    There are two levels of home delivery services offered at BS Stores o External Delivery – in which delivery is to your residential/office door. o Internal Delivery – In which delivery is across your door residence such as foyer bedrooms, garage of the home. An appointment is required for this and must be made 6 hours in advance. Home delivery charge will vary if the location of delivery is within our metro city/town. If the order value is above N100,000 it is free for select items or charge of N2,000 for orders below N100,000 for delivery outside the metro home delivery charges will be confirmed by nearest local BS stores. Charges above refer to the value of goods being delivered and excludes services.
  • (c) What is same day, next day and agreed delivery dates:
    Same day delivery is available for click and collect clients. This service is obtainable only in the metro city/town where we have a Builders Station Mall. See Store locations icon for existing location. While additional planned 10 locations are on for 2014 for same day pick, click and collect in Store after 2 hours.
    Next day delivery: this delivery service is also available in our metro locations orders placed for next day delivery service cannot be amended or cancelled due to the limited time available between an order being placed and the order being dispatched for delivery. For bulky goods orders must be receive before 12pm to qualify for next day delivery.
    48 hours Bulky goods delivery: for some category of bulky goods a 48hours delivery program is the only visible plan. Order must be received by 12pm to qualify for this service in the metros and goods will be delivered in 2 working days. In the above 3 situations orders are subject to stock availability and in some rare cases my result in your order being cancelled and your payment refunded.
  • (d) How about installation?
    You can track your order online on our track product icon on the home page or via the courier specified in your confirmation email. All you need is your reference number (found on your order confirmation e-mail), your address and telephone number.